Clarification Text on the Processing of Personal Data

Information Regarding Your Rights and Our Data Practices Under LPPD.

1. Identity of the Data Controller

In accordance with the Law on the Protection of Personal Data No. 6698 (“LPPD”), your personal data is processed by MEDSTEIN (“Company”) in the capacity of Data Controller.

2. Purpose of Processing Personal Data

Your personal data (such as name, email, phone number, and message content) collected through our website, contact forms, or email correspondence is processed for the following purposes:

  • Conducting communication activities and responding to your inquiries.
  • Managing customer relations and following up on requests/complaints.
  • Executing sales processes regarding our medical furniture products.
  • Conducting marketing analysis studies (only with your explicit consent).
  • Fulfilling legal obligations and ensuring authorized data security.

3. Method and Legal Reason for Collection

Your personal data is collected electronically via the MEDSTEIN website, email, or social media channels. The legal grounds for this processing, as stipulated in Article 5 of the LPPD, are:

  • “It is necessary to process the personal data of parties to a contract,” provided that it is directly related to the establishment or performance of a contract (e.g., Requesting a price quote).
  • “It is expressly provided for by the laws.”
  • “Data processing is mandatory for the legitimate interests of the data controller,” provided that this processing does not violate the fundamental rights and freedoms of the data subject.
  • “Explicit Consent” (Specifically for newsletter subscriptions and marketing communications).

4. Transfer of Personal Data

Your personal data may be transferred to:

  • Suppliers and Business Partners: (e.g., Logistics companies for delivery, IT service providers for data storage) strictly limited to the purpose of service provision.
  • Legally Authorized Public Institutions: When required by law or upon official request by judicial authorities.

5. Rights of the Data Subject

As the owner of the personal data, you have the rights listed in Article 11 of the LPPD, including the right to learn whether your data is processed, to request correction, deletion, or destruction of your data, and to object to automated processing results.

6. Application to the Data Controller

You may submit your requests regarding your rights in writing to our company address or via email to our registered electronic mail (KEP) address or the email address provided below.

📧 E-mail: kvkk@medstein.com